Privacy Policy

We gather personal information to deliver and enhance our products and services continuously. Below are the categories of personal information we collect:

• Information You Provide: We collect and store details you share with us in connection with your use of Printzones Services. For examples of such information, click here. While you can opt not to share certain details, doing so might limit your ability to use some Printzones Services fully.
• Automatically Collected Information: We collect and store data automatically about how you use Printzones Services. This includes information about your interactions with our products, content, and services. Similar to many other websites, we utilize "cookies" and unique identifiers to gather data when your browser or device accesses Printzones Services or related content on other websites. Additionally, our physical stores may employ technology like cameras, sensors, and computer vision to collect insights about your in-store activities, such as the products and services you engage with. For more details on this type of information, click here.
• Information from Third Parties: We may receive data from external sources, such as updated delivery or address details from our logistics partners. This information helps us keep our records accurate and streamline future deliveries. For further examples of such data, click here.

Printzones uses your personal data to manage, deliver, enhance, and expand the products and services we provide. The main purposes include:

• Order Fulfillment and Delivery: Your information is used to process orders, deliver products and services, manage payments, and communicate with you regarding purchases, services, and promotional offers.
• Enhancing and Resolving Service Issues: We utilize your data to maintain functionality, analyze performance, resolve errors, and optimize the usability and effectiveness of Printzones Services.
• Personalization and Recommendations: Your preferences help us recommend features, products, and services tailored to your interests, enhancing your experience with Printzones Services.
• Voice, Image, and Camera Services: When you use services involving voice input, images, or videos, we process this information to fulfill your requests, deliver the service, and improve these offerings. For further details, click here.
• Legal Compliance: In some situations, we collect and use your data to comply with legal requirements, such as verifying sellers’ identities or fulfilling regulatory obligations.
• Communication: We use your data to reach out through various channels like email, phone, or chat about Printzones Services.
• Advertising: Your information enables us to present interest-based advertisements for products, services, and features. Importantly, we do not use personally identifiable information for this purpose. Learn more in our Interest-Based Ads notice.
• Fraud Prevention and Risk Management: We analyze personal data to detect and prevent fraudulent activity and security threats. Additionally, we may assess credit risks using scoring systems to safeguard both Printzones and its customers.

For more detail, please see our Cookies Policy.

Customer information is a critical part of our business operations, and we do not engage in selling personal information to others. We share customer data only as outlined below or with affiliated entities under our control that adhere to similar or stricter privacy practices than those detailed here.

• Interactions with Third Parties: We provide access to services, products, and applications from third parties through our platform. For instance, you can purchase items from third-party vendors, download applications from external providers, or activate third-party features via integrated services. Additionally, we may collaborate with third-party businesses for joint offerings, such as co-branded credit cards. When third parties are involved in your transactions, we share relevant personal information with them to facilitate those transactions.
• Service Providers: We partner with external companies and individuals to carry out tasks on our behalf. These tasks include processing orders, delivering packages, sending communications, refining customer data, analyzing trends, supporting marketing activities, providing search functionalities, processing payments, managing credit risk, and offering customer support. These providers have access to the personal data necessary for their functions but are restricted from using it for unrelated purposes.
• Business Transactions: As our business evolves, we may acquire or merge with other companies or sell business units. In such cases, customer data is typically transferred as part of the business assets, subject to the commitments made in the existing privacy policy unless agreed otherwise by the customer. In the unlikely event of a full acquisition of our company, customer information would be included as part of the transferred assets.
• Legal and Security Obligations: We may disclose personal information to comply with legal requirements, enforce our terms and agreements, or protect the rights, property, and safety of our company, our customers, or others. This may involve sharing information with organizations for fraud prevention or credit risk management.
• Notification and Consent: Beyond the scenarios described, you will be informed if your personal information is to be shared with third parties, and you will have the option to opt-out of such sharing.

Our systems are designed with a strong focus on your security and privacy.

• Data Protection During Transmission: We safeguard your personal information during transmission by utilizing advanced encryption protocols and secure software.
• Credit Card Data Security: When handling payment information, we adhere to the Payment Card Industry Data Security Standard (PCI DSS) to ensure the highest level of protection.
• Comprehensive Safeguards: We implement physical, electronic, and procedural measures to secure customer data during its collection, storage, and sharing. As part of our security protocols, we may request identity verification before providing access to personal information.
• Device Security: Our devices are equipped with features to prevent unauthorized access and protect your data from loss. You can customize and manage these security settings according to your preferences. For guidance on configuring your device's security settings, please visit our help page.
• Protecting Your Account: To prevent unauthorized access, it’s essential to secure your passwords, devices, and applications. We recommend creating a unique password for your account that differs from those used on other platforms. If you are using a shared computer, remember to log out after each session. For detailed instructions on logging out and managing account security, visit our support page.

• Third-Party Advertisers and External Links: Our services may include advertisements from third parties as well as links to external websites and applications. These third-party advertisers may collect information about you when you engage with their content, ads, or services. For additional details about how third-party advertising works within our platform, including personalized or interest-based ads, please review our advertising policy.
• Use of Third-Party Advertising Services: To provide you with ads that are more relevant and helpful, we share certain information with advertising partners. This information enables them to deliver targeted ads and assess their performance. However, we do not disclose your name or any data that directly identifies you. Instead, we use identifiers such as cookies, device IDs, or hashed data derived from non-reversible cryptographic methods applied to information like email addresses.

You can access your information, including but not limited to name, photo, address, payment, profile and purchase history in the “Account” selection of our website. For detail, please see the “Examples of Information Collected” part.

If you have any questions as to how we collect and use your personal information, please contact us at [email protected] We also include settings that provide you with options as to how your information is being used.

• Managing Your Information and Preferences: You can choose not to provide certain information, but this may limit your ability to use some features of our services.
• Updating and Accessing Information: You can add or update specific information in your account settings. When you update your information, we may retain a copy of the previous version for record-keeping purposes.
• Managing Communication Preferences: If you prefer not to receive emails or other communications from us, you can adjust your communication preferences in your account settings.
• Personalized Advertising and Cookies: To adjust your advertising preferences, visit the “Ads Privacy” page. Most browsers and devices have options to manage cookies and other identifiers, including how to block or accept them. Cookies enable essential features of our services, such as adding items to your cart, completing a purchase, or signing in. For detailed information about managing cookies, please review our Cookies Policy.
• Browsing Without Linking to Your Account: To browse our website without linking your activity to your account, you can log out and block cookies in your browser settings.
• Managing Recommendations and Browsing History: You can control the recommendations displayed to you.
• Adjusting Data Usage Settings: You can opt out of specific data uses by updating settings in your account, device, or application. If you’re unsure how to update these permissions, contact your device manufacturer or service provider.
• User and Seller Account Management: Sellers and Users can update account details in the dashboard or manage communication preferences.
• Managing Data in Physical Stores: For customers shopping in physical locations, you can manage how certain data is used for analyzing product performance. More information can be found on our data use page.
• Data Access and Deletion Requests: Where applicable law allows, you may request access to or deletion of your personal information. Please note that certain choices regarding your data may limit the availability of some services.

• Protecting Children's Privacy: We recognize the importance of safeguarding children's privacy. This disclosure, along with our Privacy Policy, outlines how we manage personal information collected from children under the age of 13 ("child" or "children").
• Products and Services for Children: We sell products designed for children, but these are intended for purchase by adults. Individuals under 18 may use our services only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under 13 without verified parental or guardian consent.
• What Information Do We Collect From Children? Certain services are tailored for children, and in some cases, we may be aware that a child is using these services (e.g., via a child profile). In these instances, children may provide, and we may collect, personal information requiring parental consent under applicable laws, such as the Children's Online Privacy Protection Act. This information may include name, birthdate, contact details (e.g., phone number or email), voice recordings, photos, videos, location data, and device information such as cookies, serial numbers, and IP addresses. Additional non-personal information we collect is described in our Privacy Policy.
• How Do We Use Information Collected From Children? We use children's information to deliver and enhance our products and services. This includes personalizing experiences, enforcing parental controls, providing updates, and offering parents insights into how their children interact with our services. Interest-based ads are not shown to children when using a child profile.
• Sharing of Children's Information: We share children's personal information only as outlined in our Privacy Policy. Depending on the services used, children may have the ability to share information publicly or with others.
• Parental Choices and Controls: Parents can decide whether to allow us to collect personal information from their children. If parental consent is not granted, we may still provide certain voice services intended for children (e.g., specific features of virtual assistants) but will not store associated voice recordings. Parents have access to tools to monitor and manage their child's use of our services. For information on how to review or delete a child’s personal data or revoke consent, contact Customer Support. Please note that withdrawing consent or requesting data deletion may limit access to certain features or services.
• Third-Party Services and Data Collection: This policy does not cover third-party services, including apps, skills, or websites, accessed through our platform. Before allowing a child to use these services, parents should review their terms and data practices to ensure they are appropriate.

We will not base our practices on the Swiss-U.S. Data Privacy Framework or the UK Extension to the EU-U.S. Data Privacy Framework until they become effective. However, we are committed to meeting their requirements in preparation for their implementation.

By using our services, you agree that your use and any privacy-related disputes are governed by this Privacy Notice and our Terms of Use, which include provisions on limitations of liability, dispute resolution, and the application of Washington state law. If you have any privacy concerns, please reach out to us with a detailed description, and we will work to address them.

As our business evolves, this Privacy Policy may be updated periodically. We encourage you to review our website regularly for the latest updates. Unless explicitly stated otherwise, the current version of this Privacy Policy applies to all information we hold about you and your account. We remain committed to the privacy promises we make and will not make significant changes to our policies or practices that reduce the protection of customer information collected in the past without obtaining the consent of the affected customers.

This information helps us analyze and enhance the performance and functionality of our services.

A "Do Not Track" signal (DNT) prevents web applications from tracking you. You can learn more about DNT at https://allaboutdnt.com.

Your web browser may let you choose your preference as to whether you want to allow the collection of information about your online activities over time and across different websites or online services. At this time, our services do not respond to the preferences you may have set in your web browser regarding such collection of your information, and our services may continue to collect information in the manner described in this Privacy Policy.