Manufacturing & Delivery Policy
Our Role
Printzones hosts a global online marketplace platform ... (“Printzones”). The Sellers shall list and sell such products bearing their creative works through the Printzones. In addition, the Printzones software automatically performs various online services to facilitate the transactions that occur through the Printzones.
The Printzones software connects Sellers automatically to third-party Manufacturers who print and pack the products before third-party Delivery services providers pick up the products and deliver them to customers. This transaction process is entirely Seller-directed and automated by the Printzones software.
By accessing or using Printzones Services, you agree to the terms and practices outlined in this policy. If you do not agree with this Policy, please do not access or use any part of our Services.
Who provides which information
With automatic software system advantages, you shall, at your own decisions, acknowledge the “live time status” of each order provided by the third party manufacturers or/and and the delivery services providers, including, but not limited to:
| Information | Information provided by | Reference periods (commonly applied by the Third party Manufacturers, Delivery services providers) |
| Handling time | Third party Manufacturers | 5-10 business days |
| Transit time | Third party Manufacturers | 1-7 days |
| Tracking number | Third party Manufacturers and Third party Delivery services providers | You will receive a confirmation email with a tracking link so that you can follow your order. Please allow 5-7 days for the carrier to scan your package into their system. |
| Shipping time |
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| Shipping cost | Third party Delivery services providers | Please log in to your account for the most updated quotes. |
Due to high demand during Holidays, our processing time and delivery time have been delayed by up to 10 working days (business days) than the reference time frame.
The above information may be reflected or/and updated on our Printzones software for your tracking and making your sole decisions.
General terms
DELIVERY:
- All quoted delivery times are estimates and not guarantees and could be changed from time to time based on the sole discretion of the third party manufacturers and third party delivery services providers.
- Delays in shipment or delivery do not absolve users from their obligations under this Agreement.
LOST & STOLEN SHIPMENTS:
- We do not guarantee domestic and/or international shipments nor handle returns or exchanges.
- Certain countries are considered "high risk" for issues such as lost or stolen and/or lost-in-transit shipments.
- Shipping Products domestically & internationally are at the sole risk of the Seller. We are not liable for shipments that do not deliver successfully.
TAX:
- Users are responsible for understanding and fulfilling their tax obligations.
- We may withhold taxes if required by law.
HANDLING DISPUTES BETWEEN PARTIES:
- In cases where a dispute arises regarding the manufacturing or/and shipment between the Sellers and the third party manufacturers or/and the third party delivery services providers, we reserve the right to withhold action and recommend that the parties resolve their conflict through an appropriate administrative, legal, or judicial process.
- We only keep the information records of each order, including tracking number, manufacturing and delivery status, etc., for 90 (ninety) days. After this 90-day-period passed, we shall not be able to provide you with further information of the order records and you shall bear full responsibilities regarding such orders and waive all the obligations of us regarding the same orders.