Disclaimers for our services

Effective Date: January 1, 2025v20250729
  • WE ARE NOT A SELLER OF GOODS: Before a Seller can upload creative works and/or sell products bearing those works on Printzones, the Seller must become a registered user. All registered users are required to comply with our User Agreement and various published policies. These policies specify that Sellers using Printzones must possess the applicable rights to upload and sell their works; that the Sellers, not us, are responsible for such contents; and that the Sellers, not us, are the sellers of the products.
  • INDEMNIFICATION: Seller shall indemnify, defend and hold harmless to us and our affiliates, employees, officers, directors, and agents from and against all claims, demands, actions, suits, damages, liabilities, losses, settlements, costs and expenses (including attorneys’ fees) which arise out of or relate to (i) any content submitted or posted by Seller, (ii) Seller’s use of, or connection with, our website, (iii) Seller’s violation of any of the terms of this Agreement or the Terms of Service, or (iv) Seller’s violation of any rights of a third party. To secure Seller’s prompt and complete payment and performance of any and all present and future indebtedness, obligations and liabilities of Seller to us, including with respect to any indemnification arising out of the Agreement or the Terms of Service, Seller hereby grants us a security interest in all proceeds of the merchandise (including Seller Profits and insurance proceeds). We shall be entitled to all applicable rights and remedies of a secured party under applicable law. IN NO EVENT SHALL OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE TERMS OF SERVICE, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EXCEED THE AMOUNT OTHERWISE OWED TO SELLER AS SELLER PROFIT. Disclaimer of Warranties: YOUR USE OF OUR SERVICE IS AT YOUR SOLE RISK. OUR SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WITHOUT LIMITING A BUYER’S RIGHT TO RETURN MERCHANDISE AND OBTAIN A REFUND TO THE EXTENT DESCRIBED IN OUR RETURN POLICY, WE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND WITH RESPECT TO ANY CAMPAIGN, MERCHANDISE OR SERVICE, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
  • Limitation of Liability: WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, RESULTING FROM: (I) THE USE OR THE INABILITY TO USE THE SERVICE; (II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY MERCHANDISE, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; OR (IV) ANY OTHER MATTER RELATING TO THE SERVICE. IN NO EVENT WILL WE TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID US OR WE HAS PAID YOU IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100). THE FOREGOING LIMITATIONS WILL APPLY TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.
  • PRINTING & PRODUCTION: Users are responsible for ensuring the accuracy of submitted artwork and order details. Variations in print quality, color, and size are possible and shall not be guaranteed by us.
  • DELIVERY & TRACKING RECORDS: All quoted delivery times are estimates and not guarantees. Delays in shipment or delivery do not absolve users from their obligations under this Agreement. We only keep the information records of each order, including tracking number, manufacturing and delivery status, etc., for 90 (ninety) days from the date of receiving your order. After this 90-day-period passed, we shall not be able to provide you with further information of the order records and you shall bear full responsibilities regarding such orders and waive all the obligations of us regarding the same orders. For more detail, please see our Delivery Policy, Return Policy of Printzones.
  • LOST & STOLEN SHIPMENTS: We do not guarantee domestic and/or international shipments nor handle returns or exchanges. Certain countries are considered "high risk" for issues such as lost or stolen and/or lost-in-transit shipments. Shipping Products domestically & internationally are at the sole risk of the Seller. We are not liable for shipments that do not deliver successfully.
  • ORDER CANCELLATION, REFUNDS & EXCHANGES ORDER:

    ORDER CANCELLATION: Orders can be cancelled within 2 hours of placing them. To cancel, please reply to your order confirmation email or contact support immediately at [email protected]; once production has started, cancellation is no longer possible and we currently do not support partial cancellations (e.g., removing just one item from your order).

    REFUNDS: If upon delivery of the Product you feel that your order was incorrect, such as the wrong color, item size, or design, please email us with your request as soon as possible and we shall handle your request within 30 days from the date of receiving your order. Claims will be handled on a case basis. Other than where goods are faulty, you have no right to cancel any order or return any goods and all orders are final.

    EXCHANGES ORDER: we can't make changes to your order once it's placed. The following changes of your orders shall NOT be changed:Changing size, color, or design; Swapping items; Adding or removing items. Thus, we recommend you review your cart carefully before checking out.

  • AMENDMENTS OF THE TERMS: We may change, suspend, or discontinue our services, or any part of them, at any time without notice. We may amend any of this Agreement's terms at our sole discretion and may, at our best efforts, post the amendments on our website. It is your obligation to regularly check and understand any updates/amendments of the terms. Your continued use of our services after the effective date of the amendments constitutes your acceptance of the terms without any questions.

If you have any questions about the Terms, please email us at [email protected]